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HELP DESK
1. What is MaxGames?

MaxGames is a mobile gaming community promoting a new era of mobile gaming and interactivity. At MaxGames, you will be able to enjoy the fun of exclusive mobile games while interacting with other members!

2. How do I join MaxGames?

Click here and follow instructions.

3. I am using the new Nokia N73, can I join MaxGames?

Yes, MaxGames supports major mobile phones from Nokia, Motorola, Samsung and Sony Ericsson.

4. How do I participate in tournaments?

Follow these three easy steps to join MaxGames tournaments:

Step 1: Register as a MaxGames member
Step 2: Download tournament games
Step 3: Play and upload your high score

5. I am not a MaxGames member. Can I play multiplayer games on MaxGames?

Yes, the multiplayer games are available for both MaxGames members and non-members. However, there will be different charges for non MaxGames members. Check out the charges here.

6. How do I subscribe to MaxGames multiplayer games?

Via SMS, send BUY MULTI to 22266.

7. I have forgotten my password, how do I retrieve it?

Via SMS, send PASSWORD to 22266.

8. How many points do I get if I’m in the top ten?

Check out our point system page to find out more about the MaxGames point system.

9. I am ranked number 1 in a tournament and have been awarded points. What can I do with the points?

The top 10 players in every tournament will be awarded with tournament points which they can accumulate to redeem their favorite gift items. There is no expiry date for the points collected.

10. What gifts can I redeem from tournament points?

Logon to MaxGames from your mobile phone and browse the Gift Shop. Alternatively, click here to redeem gifts online.

11. I have received an SMS notifying me that my ranking has dropped. Will this continue every time I join a tournament?

Only players in top 10 ranks will receive notification SMS. Players ranking 11 and onwards will not be receiving any messages.

12. How does club tournament work?

For every tournament game, there will be 2 tournaments running concurrently; Individual & Club. If you are playing a tournament game, the score you upload not only goes to individual ranking but also contributes to your default club. Therefore, active members in a tournament will also determine the ranking position of their clubs.

13. How do I un-subscribe to MaxGames?

Via SMS, send STOP MAXGAMES to 22266

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 ends on 2008-07-31
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